Question 1

Who is Dana Kowalski?

Accepted Answer

Dana Kowalski is a senior software engineer based in Central New York who helps small businesses modernize with practical, fixed-price AI chatbots, process automation, real-time insights, and smart assistants. Dana has decades of experience building and modernizing applications for both government and private sector clients.

Question 2

What services does Dana Kowalski offer?

Accepted Answer

Four core services: AI Chatbot (24/7 responses on website and Facebook with automatic lead capture), Process Automation (forms to CRM, auto-invoicing, appointment reminders, and follow-ups), Real-Time Insights (live dashboards and simple reports that replace spreadsheets), and Smart Assistants (email, scheduling, and content helpers that connect to your existing tools).

Question 3

What areas does Dana Kowalski serve?

Accepted Answer

Dana is based in New Hartford, New York and serves Central New York including Utica, Syracuse, Rome, Whitesboro, Clinton, Herkimer, Oneida, and the surrounding Mohawk Valley region. Remote engagements are available nationwide.

Question 4

How fast can a project be delivered?

Accepted Answer

Most engagements launch in about 7 days after the discovery call and fixed-price quote. Every project includes 30 days of support after launch. Scope and timeline are confirmed in writing before any work begins.

Question 5

How much does a project cost?

Accepted Answer

Every project is quoted as a transparent fixed price based on scope — no hourly billing, no surprises. A specific quote is delivered within days of a free 30-minute discovery call.

Question 6

Is the 30-minute assessment really free?

Accepted Answer

Yes. The 30-minute modernization assessment is free and has no obligation. The call maps the biggest bottlenecks and opportunities in your business so you leave with a clear recommendation — whether or not you hire Dana.

Question 7

What tools does Dana work with?

Accepted Answer

Solutions integrate with your existing website, phone, Facebook, email, and CRM — there are no new platforms for your team to learn. Under the hood, Dana uses modern LLMs and proven web technologies like React and TypeScript.

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