Dana Kowalski

About Me

Hi, I’m Dana.

Senior software engineer. 25+ years modernizing software. Helping Central New York small businesses do the same — fast, simple, and fear-free.

New Hartford, NY25+ years experienceFormer DoD clearedLinkedIn →

My Story

25 years of modernizing software. Now I’m bringing it home.

I started my career in 1999 in Rome, NY, building websites for the Air Force Research Lab. Central New York is home. I’ve lived and worked here most of my life.

From there, I spent 15 years as a cleared software contractor at the U.S. Army Corps of Engineers, building accredited applications that were funded by and tailored to the workflows of other federal agencies — NASA, the Department of State, GSA, and Naval Facilities Engineering Command among them. After that I spent seven years as a senior developer at CF Webtools, modernizing legacy platforms for clients across industries. Most recently I’ve been working in eCommerce as a senior engineer — the same world many small businesses are either running in or trying to figure out.

For 25 years, I’ve been paid to modernize other people’s software. Small business owners in our area are asking the same question my enterprise clients have always asked — how do we get out in front of this?— and getting the same confusing answers. I started this practice to give them a straight one.

Credentials at a glance

The short version, if you’re skimming.

Experience

25+ years building web applications

Security

15 years on accredited DoD systems

Currently

Senior eCommerce Developer, Valley Vet Supply

Previously

7 years senior developer at CF Webtools

Certification

Adobe Certified Professional — ColdFusion

Based in

New Hartford, NY — Central New York

Common Starting Points

Four patterns I build most — and plenty more I can.

Every engagement gets shaped around your business. Tell me what’s broken. I’ll tell you what to build.

AI Chatbot

Answers the same five questions your phone rings for all day, and captures the after-hours leads you keep losing to voicemail.

Process Automation

The Monday-morning admin ritual, the invoicing, the reminders — handled quietly in the background so you get your week back.

Real-Time Insights

A simple live dashboard that shows what’s actually happening in your business today, not six weeks from now.

Smart Assistants

Drafts your emails, handles your scheduling, writes your social posts from two-line notes. You edit and send.

How I Work

Six things I hold myself to.

Every engagement, every client, every time.

Direct. No jargon.

Plain language, always. If I can’t explain what I’m doing in a sentence, I shouldn’t be doing it.

Fixed price. No surprises.

Clear scope up front, one number, no hourly billing. You know what you’re paying before I start.

Your tools. No new platforms.

I work with what you already use — your website, your email, your CRM. Nothing new to learn.

Fast. Measured in days.

Most engagements go live in around 7 days from approval. Small business pace, not agency pace.

Selective. Not for everyone.

I only work with owners I can truly help. If you’re not a fit, I’ll tell you on the first call.

Honest about AI.

Straight talk on what AI can and can’t do today. No hype, no magic, no promises I can’t keep.

Where I’m Spending My Learning Time

Staying ahead of the autonomous wave, so you don’t have to.

The AI wave moves fast, and most of it is noise. I spend my evenings sorting the useful from the hype — what’s actually production-ready, what’s a demo, and what’s going to matter in a year. My clients don’t need to chase trends. They need someone who’s already chased them and knows which ones are worth the weight.

Autonomous and agentic workflows

AI that handles multi-step work end-to-end — not one-off answers. This is where the real productivity gains are coming from in the next year.

Modernizing legacy platforms

Bringing older systems up to today without a full rewrite. I’ve done this for federal and enterprise clients for 25 years. The playbook works for small business too.

eCommerce automation

Selling online without drowning the back office. This is literally my day job — I see what works and what doesn’t at real scale.

Local and private AI options

For businesses that can’t or won’t send customer data to a cloud. On-prem and hybrid setups are getting viable — I’m tracking what’s ready now.

Previous Federal Work

Where I learned to build things that have to work.

Not small-business work — but the reason I know what rigorous, secure, maintainable software looks like. For 15 years I was a cleared software contractor at the U.S. Army Corps of Engineers.

U.S. Army Corps of Engineers

15 years as cleared contractor

The applications I built there were funded by and tailored to the workflows of:

Department of StateNASAGeneral Services AdministrationNaval Facilities Engineering Command
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